Frequently Asked Questions
How do I file a complaint?
For detailed instructions, please visit File a Complaint.
I filed a complaint a while ago. Why is it taking so long to resolve?
The town is required to follow a legal process, determined by civil and criminal procedures, to establish Municipal Code applicability in relation to an alleged violation. The process involves providing notice to the property owner and allowing the owner
Some issues that often affect resolving compliance matters
- There may be difficulties finding or contacting the owner since there are a high number of absentee property owners and rentals in town
- The owner may dispute the violation
- The owner may have difficulty abating the violations due to the complexities of the case
- The owner may
choseto pursue the judicialresolution
- The judicial resolution is time-intensive and may result in multiple continuations
I recently received a Notice of Violation for a Code violation. Is this the same thing as getting a ticket?
No, a Notice of Violation is a written warning to the owner/resident that there is a violation of one or more town ordinances. If the violation has not been corrected after 7 to 14 days, the owner/resident may then be issued a summons into Municipal Court.
Can I remain anonymous when reporting a Code Enforcement violation?
Yes. We do not require that you provide any personal information. However, having more information at hand will often assist us in conducting a more thorough investigation. Remember that all information you choose to provide is subject to Public Record laws.